buildspace - case studies
LightSpeed Broadband.
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Build Space is LightSpeed's preferential supplier, and we have been working with them very successfully since May 2021. Having tried and tested many recruitment agencies in the market, all desperate to work with us, Build Space proved to be leagues ahead of all the rest. Both professional and responsive, they certainly understand the fibre market. Additionally, after taking references from all staff that we recruited via Build Space, all confirmed that the candidate experience was exemplary and by far the best they had experienced. So that made the decision to select Build Space a "no-brainer."
- Mara Cabrelli, Chief People Officer, LightSpeed Broadband
Overview
LightSpeed Broadband is backed by £115 million with the opportunity to raise £300m. Managed by a highly experienced team of broadband experts including Deputy Chairman, Steve Haines; Chief Customer Officer, Joanne King and Chief Technology Officer, Jeremy Steventon Barnes who combined have many years' experience in the telecoms industry, including with BT Group and TalkTalk. LightSpeed's mission is to contribute to digital equality in Britain by 'unlocking the full digital potential' of underserved towns in the UK, focusing initially on the East of England, by providing a full fibre gigabit broadband that is fast, fun stress-free and sustainable, and to become a market leading internet service provider.
LightSpeed are currently building in 32 towns across the East of England. It started the roll-out of its network in April 2021 in ten towns across South Lincolnshire and West Norfolk - Spalding, Stamford, Boston, King's Lynn, Bourne, Market Deeping, Long Sutton, Holbeach, Skegness, Sleaford. The build has since expanded across a further 22 towns in Norfolk (8), Suffolk (2), Essex (10), Cambridgeshire (1) and Rutland (1).
As a business, LightSpeed has grown exponentially over the last 12 months. From a standing start they now have a headcount more than 100 employees, over 50% (60 jobs} of which are based in the East of England. LightSpeed are on track to reach 200,000 homes across the region by the end of 2022, and to reach 1 million homes by 2026.
Lewis and the Build Space team have been fantastic to deal with since Day 1. As a Recruiter he maintained a highly professional demeanour and was always very friendly, finding me the perfect job for my career progression! Lewis was quick to understand the kind of role I was looking for, recognising my strengths and ambitions and then going to find exactly the role I was looking for. Lewis was always there to help throughout the process, answering any questions I may have had. I could not recommend Build Space more highly. Thank you guys!
- Stefan Gallucci, Delivery Manager (Network Build), LightSpeed Broadband
Unique challenges
A stratospheric growth plan
The scale of LightSpeed's growth is staggering and, as such, presents a unique challenge for hiring processes as they required an immense amount of hires over a short period of time. By streamlining their hiring process with our outsource, in house strategy, we were able to deliver top quality candidates time and again to meet their demand.
Untouched geographical patches
LightSpeed's geographical focus is the East of England, with a base in Spalding and Lincolnshire - an area which previously had little to no infrastructure for telecoms. As such, Build Space were faced with the task of building their team from the ground up, which we were able to take head on with the help of our next-gen technology and deep-rooted industry connections.
A brand new start up
As a new competitor in the comms space, LightSpeed needed to develop their employer brand and promote their workplace culture. Build Space on boarded as a brand champion. We worked with LightSpeed on dual marketing campaigns, salary banding and benefit packages to ensure they stood out to candidates. We conducted a salary benchmarking exercise management inclusive of an exhaustive market overview from which we found LightSpeed were underpaying in the marketplace, and worked with them to set new salary bands. Take up of candidates since has been much faster.
I have worked with Lewis and the Team at Build Space as both a Candidate and, more recently, as a Client. In both situations Lewis has been a breath of fresh air, a rare thing in his line of work based on previous experiences! He listens to requirements and responds accordingly, he always follows through on promised timescales and the quality of the candidates he supplies is first class.
- John Dowling, Network & Operations Director, LightSpeed Broadband
Our service level offering
The onboarding experience with Lewis has been fantastic! I was kept up to date during the entire interview process and later during the hiring process. Lewis has been incredibly helpful and I look forward to working with Lewis to fill the roles I will needed to for my new team. Knowing how well I was taken care of puts my mind at ease knowing that Lewis will take care of my recruitment needs in a very professional manner. This has been a really great experience! I can't say enough good things about Lewis. Thank you for such a great experience!
- Shawn Anderson, Exchange Build Manager, LightSpeed Broadband
Hiring Statistics
LightSpeed Broadband started recruiting in March 2021 and Build Space has been working with LightSpeed since May 2021. And in July, Build Space became their official talent partner, managing all of their team hires on an exclusive basis.
"Having tried and tested many recruitment agencies in the market, all desperate to work with us, Build Space proved to be leagues ahead of all the rest."
Mara Cabrelli
Chief People Officer, LightSpeed Broadband
other case studies.
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They’re approachable, understanding, and if there’s a problem or a change we need to make, I feel certain they’ll get it sorted. You can tell that their internal systems and procedures work because they consistently get the right results, and in a timely manner.
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I know I can call up the team whenever I need to, and that any issues will be dealt with in a heartbeat. BuildSpace are never anything but patient and persistent.
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James Darby
They take a genuine, invested approach to understanding our business’s needs, while demonstrating a wealth of industry expertise...I wouldn’t hesitate in recommending Build Space to anyone in the Telecoms industry!
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Group Recruitment Manager, Circet
Chris Spearman
We have an exclusive supply partnership Build Space for all our freelance white collar placements, they do an excellent job of finding the right candidate for the role. Not only that, but they make the process simple and take the pain out of hiring!
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Project Director, RSR
Chris Spearman
We have an exclusive supply partnership Build Space for all our freelance white collar placements, they do an excellent job of finding the right candidate for the role. Not only that, but they make the process simple and take the pain out of hiring!
Chris Spearman
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Project Director, RSRjohn
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testEddie McGillycuddy
We have worked with Build Space for several years, they supply us with management and commercial staff, they have placed some of our senior most people and have built full project teams for us. They have expert sector knowledge, they understand our business and the profile of candidate we look for. Professional and personable, they are a pleasure to work with.
Eddie McGillycuddy
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Founder, Owner & CEO Glencar Construction GroupStuart Goss
Build Space have been a McLaren supply chain partner for 10 or more years and are my go to recruitment agency for all of our Industrial & Logistics and Data Centre requirements. Fast, dependable, easy to deal with, they know the market and the best people working in it.
Stuart Goss
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Operations Director McLarenFintan Phelan
We have been working with the Build Space Team for over 10 years across two businesses, they are our "go to" supplier for Engineering. Technical, Management and Commercial staff, permanent and freelance. They know the market, they know the best people working in it and they make it their business to build long term relationships with them. TanRo has grown significantly over the last couple of years and Build Space have been a big part of that, we have a great working relationship.
Fintan Phelan
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Founder/Director TanRoChris Spearman
We have used Build Space to fill many of our roles over the last five years. They have mode our hiring process smooth, quick and easy. All of the candidates Build Space have put forward have clearly been chosen because they can fill all the requirements elements of what can be quite specialised roles in sometimes difficult locations, I have worked particularly closely with the Work Space team within Build Space who have kept to their word communicating with me and meetings the set deadlines. We have an exclusive supply partnership Build Space for all our freelance white collar placements, they do an excellent job of finding the right candidate for the role. Not only that, but they make the process simple and take the pain out of hiring!
Chris Spearman
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Project Director, RSRSteve Boulton
I know I can call up the team whenever need to, and that any issues will be dealt with in a heartbeat. Build Space are never anything but patient and persistent.
Steve Boulton
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Construction Manager, URW, WestfieldMartin Peck
We have developed a close working relationship with Build Space that extends beyond 10 years. Tony and his team have in depth knowledge of the Work Space market. They understand the differences between refurb, cut & corve, CAT A and CAT B schemes which enables the Build Space team to find us the candidates that match our brief. With their skin in the game, they have a wide network of candidates not just in London but across the UK. They look after their candidate portfolio and the foodback that we get from the candidates is that the Build Space provide high service levels to them, maintaining regular contact through the placements. We value Buid Space as a recruitment partner and will continue to work with them on an ongoing basis.
Martin Peck
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Group Health & Safety Director, OkraElgan Roberts
Build Space has been supporting Premier Modular on both the Sales and Hire side of the business for many years now. They supply us with Permanent and Freelance staff for projects we have up and down the country. We have a very fluid and often changing resource plan here, such is the nature of Hire works Build Space work closely with us to manage our site level teams making sure we have the Site Managers, Project Managers and Contract Managers needed to meet our delivery targets. We have a great working relationship, the Team are personable, professional and dependable.
Elgan Roberts
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Northern Operations Manager (Hire Division) Premier ModularRichard Pickles
Build Space supply Algeco with freelance Site Managers and Project Managers for major projects across our business. I have been with Algeco for 5+ years now and I have worked with Build Space throughout my time here. Build Space understand our needs well and have supplied us with top quality Site Managers that we have rolled from one project to the next based on performance, In my current role as MOJ Lead, I have 3-4 major projects on site, all of which have Build Space Site Managers working on them.
Richard Pickles
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MOJ Lead AlgecoRichard Kennedy
I have known Dominic and his Team at Build Space for 10+ years now, Dominic has placed me in my last two positions, with Mid Group and, more recently, TID TIDE. Dominic has a great network, he knows his stuff technically and he is professional and personable at all times. On r current project, a Residential Towers project €260m in Walthamstow, Build Space has placed our Design Lead Commercial Lead, Health & Safety Manager, a Project and a Design Manor. Build Space is our "go to" recruitment partner here at TIDE.
Richard Kennedy
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Project Director, TIDE Construction
